Design and develop secure ServiceNow solutions for legal service delivery. About the Role We are seeking a Senior Software Engineer specializing in ServiceNow Legal Service Delivery to design, develop, integrate, and support secure legal-service solutions.
About the role
Design and develop secure ServiceNow solutions for legal service delivery. About the Role
We are seeking a Senior Software Engineer specializing in ServiceNow Legal Service Delivery to design, develop, integrate, and support secure legal-service solutions. This hands-on engineering role will partner with Legal, Compliance, Privacy, Risk, Security, and Digital & Technology teams to deliver governed legal request, matter, engagement, knowledge, document, workflow, integration, reporting, and AI-enabled service capabilities.
What You'll Do
Legal Service Delivery Engineering
Design and configure ServiceNow Legal Service Delivery solutions for legal requests, matters, legal practices, engagements, playbooks, knowledge, document workflows, workspaces, portals, and enterprise integrations.
Develop secure, reusable platform components using Flow Designer, Integration Hub, App Engine, JavaScript, Glide APIs, Business Rules, Script Includes, UI Policies, ACLs, and scoped applications.
Ensure solutions are scalable, secure, auditable, supportable, and aligned with platform standards and legal-operating requirements.
Delivery, Operations & Engineering Quality
Contribute to solution planning, technical design reviews, release management, upgrades, production support, risk remediation, and technical-debt reduction.
Apply development, testing, documentation, security, data-quality, integration, and analytics standards throughout the delivery lifecycle.
Monitor solution performance, troubleshoot complex issues, support operational stability, and implement continuous improvements.
Legal Stakeholder Collaboration
Partner with Legal Operations, Compliance, Privacy, Risk, Security, Procurement, Finance, and business teams to translate requirements into technical solutions.
Collaborate with architects, product owners, analysts, administrators, engineers, scrum teams, and implementation partners. …
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