Role Title: Bilingual (Spanish) Benefits Counselor Role Type: Contractor Location: Remote Time Commitment: 10-20 hours/week, short-term project micro1 is looking for Bilingual (Spanish) Benefits Counselors to help evaluate and improve AI systems on government services topics. You’ll use your Spanish fluency and ben
About the role
Role Title: Bilingual (Spanish) Benefits Counselor
Role Type: Contractor
Location: Remote
Time Commitment: 10-20 hours/week, short-term project
micro1 is looking for Bilingual (Spanish) Benefits Counselors to help evaluate and improve AI systems on government services topics. You’ll use your Spanish fluency and benefits experience to check that questions sound like real Spanish-speaking residents and that answers are correct, clear, and useful. Accuracy comes first. No AI experience is needed; your domain knowledge is what matters.
Scope of Work
Review sample questions in Spanish and English and flag any that don’t sound like what real people ask.
Write rubrics that define a correct, complete answer in your area of expertise (Medicare, passports, veterans benefits, student loans, or National Parks).
Evaluate AI-generated answers in Spanish against your rubrics, flagging errors, omissions, mistranslations, and wording that is unclear or unnatural.
Share clear written feedback with the project team, working asynchronously.
Required Qualifications
Native or professional Spanish and English
Experience in at least one of: Medicare, passports, veterans benefits, student loans or financial aid, or National Park services
1+ years counseling or assisting the public in that area (benefits counselor, case manager, community health worker, or similar)
US-based
Able to start quickly and commit 10-20 hours/week, with more availability toward the end of the project
Clear, precise writing in both languages
Nice to Have
Experience with more than one of the areas above
Experience interpreting or translating professionally
Experience creating guides, FAQs, or training materials in Spanish
Experience helping a diverse range of clients, including rural and low-literacy communities
Official source: www.jtlabs.ai. Details can change; the platform's page is the final word. How we check listings.
