# User Interviews Review: Pay per Study and Is It Legit

How User Interviews pays people to take part in research studies, what a study pays, how often you really get picked, and how it compares with AI training work.

11 November 2026 · AI Train Job

## The short answer

Yes, User Interviews is a real company that has run for years. Companies pay it to find people for research studies, and you get paid when you take part. A study can pay well, often $50 to $150 an hour for a live interview, but you are chosen only for a few. The company's own help pages say being picked for one or two studies a year is normal. Treat it as an occasional bonus, not steady income.

## How User Interviews works

User Interviews is a marketplace between researchers and participants. Product teams, designers and universities post studies: video calls, unmoderated tests where you use a website or app, surveys, diary studies and in person sessions. Each listing shows what you will be paid and how long it takes before you apply. You build a profile, then answer a short screening survey for each study that interests you. The researcher picks the people who fit what they need. If you are chosen, you book a time, do the session and are paid after it is done. Reports in 2026 also say User Interviews is now owned by UserTesting, another research company, but it still runs as its own site.

## What it pays

Each researcher sets the payment for their study. Short surveys usually pay about $10 to $25, and live interviews often pay $50 to $150 an hour or more. Professionals in fields such as medicine, finance or software are paid the most, because researchers find them harder to reach. Payment usually arrives within about 10 working days of the session, often as a digital gift card or through PayPal. The catch is how rarely you are chosen. Once you count all the screening surveys you fill in without being picked, many people earn far less per hour of effort than the headline rates.

## The common complaints

The most common complaint is being screened out again and again. Others are payments that arrive late, studies cancelled at short notice, slow support and, occasionally, a researcher who does not pay for a finished session. If a payment does not arrive, contact support with the study details.

## User Interviews compared with AI training work

User Interviews pays for your opinion as a user. AI training platforms pay for your skills, usually by the hour, with much more regular work once you are accepted. If you want income you can plan around, apply to a few AI training platforms as well. See roles that need [no experience](https://aitrainjob.com/ai-training-jobs/no-experience), our guide to [whether AI training jobs are legit](https://aitrainjob.com/blog/are-ai-training-jobs-legit), and work out your real earnings with the [pay calculator](https://aitrainjob.com/tools/pay-calculator).

## Sources and further reading

- [User Interviews review (Gathering Dreams)](https://gatheringdreams.com/user-interviews-review/)
- [User Interviews review (Money Pantry)](https://moneypantry.com/user-interviews-review/)
- [Is User Interviews legit? (The Budget Diet)](https://www.thebudgetdiet.com/is-user-interviews-legit)
- [Paid research companies (Side Hustle Nation)](https://www.sidehustlenation.com/consumer-research-companies-online-focus-groups/)

Platform requirements change. Always confirm them on the official listing.

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Source: https://aitrainjob.com/blog/user-interviews-review
